For existing customers, support questions can typically be handled directly from the TrackToWin team without sending agencies through a separate ticket portal.
Support requests
TrackToWin includes support for product questions, onboarding help, workflow setup, and troubleshooting. Existing customers can log in and continue from the product, or contact the team directly when they need help.
Security and vendor review
If your agency needs privacy, company, or baseline service information for IT or security review, start with the public pages linked here and reach out for anything that needs a direct answer or follow-up.
- Privacy summary for account and agency data handling.
- Terms summary for use, billing, and platform access.
- Direct contact path for follow-up questions and vendor review.
Billing and activation
TrackToWin uses one monthly platform plan. Workspace access opens after billing or complimentary access is activated, and additional offices fold into the same tiered subscription.
- First office starts at $109 per month.
- Each additional office is $50 per month, capped after two additional offices.
- Unlimited users and unlimited access once the workspace is active.